Most of our products are made especially for you1 Processing and shipping times vary depending on the item. Estimated delivery information will be provided at checkout.

At Juh&Nikki, every order is special to us! Many of our products are made to order, so we generally do not accept returns or exchanges for personlaized or custom-made items.However, if your order arrives damaged, defective, or incorrect, please contact us so we can help make things right.

At Juh&Nikki, we carefully prepare every order and want you to love your purchase!We kindly ask that you open and inspect your package immediately upon delivery to ensure everything has arrived in perfect condition.If you notice any damage, defects, or incorrect item, please contact us within 48 hours of receiving your order.To help us resolve the issue quickly, please provide:Your order numberClear photos of the damaged itemPhotos of the original packagingPlease keep the item and its packaging until the issue has been resolved.Once we review your claim, we'll work with you to arrange an appropriate replacement or refund.Your satisfaction is important to us.Thank you for shopping with Juh&Nikki!